SHIPPING INFORMATION

GJO.E uses the best courier sources to provide the best service and delivery on time. On your Cart page you could see your ordered items list, pricing and delivery timing.

We dispatch orders from stock in two days till order placement.

You could find delivery status in your personal account page. For successful delivery your ID and personal signature needed. Shipping is free for orders cost more than 15 000 rub.

NOTIFICATIONS

After order confirmation we ll send email and, which ll contain all details about your order.
After dispatching your order from the stock, you would receive email with expected delivery date and track number of package. By clicking the link inside you could follow your package location on courier

TROUBLESHOOTING

If your order was not delivered on time, or package was damaged, or you found some defects at the receiving moment, please contact GJO.E Customer service. We ll immediately find up problem’s reason and replace your order, if needed, or offer any other acceptable solution.

DELIVERY OPTIONS

Courier delivery in Moscow and nearest Region (less than 15 km from city border ring road) Delivery is proceeding by SPSR-Express company during two days till ordering moment. We could place additional items with different size for fitting.

DELIVERY IS FREE

For orders cost more than 15 000 rub, delivery pricing is 600 rub. In case of order canceling, shipping should be paid.

DELIVERY TO RUSSIAN FEDERATION

Delivery is proceeding by SPSR-Express company during 3-14 till ordering moment.
Delivery is free. For orders cost more than 15 000 rub, delivery pricing calculates according to SPSR shipping rates.

PICKING UP IN MOSCOW FLAGSHIP STORE

You could pick up your order in our flagship store, located in Moscow, Nikitsky blvrd, 25 from 11 AM to 8 PM every day. We keep your order reserved for 2 days. This service is free.

PAYMENT

CASH

    - Payment in cash, Russian rubles only in our flagship store.
    - Payment in cash, Russian rubles only to delivery guy at the moment of order collecting. Available only for orders from Moscow and nearest Region and less than 15 000 rubles.

BANKING CARD, YANDEX.MONEY

    - Online payment on site after order confirmation.
    - Payment to delivery guy at the moment of order collecting. Available only for orders from Moscow and nearest Region
    - Payment via bank terminal in our flagship store. We accept banking cards Visa and Mastercard.

BANK TRANSFER

Payment is proceeded by banking transfer to our account.
Invoice would be sent to customer’s e-mail.
Order is fulfilled after receipt of funds.

Details.

ООО «ГРАНЖ»
ИНН 7703735467
ОГРН 1117746004617
Р/с 40702810600070001257 в АКБ «Банк Москвы» ОАО
БИК 044525219, К/с 30101810500000000219.

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